# Delivery Issue Brazil - Algar Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 14h 39m
- started 2026-07-19 09:27 UTC
- SMS - LATAM
- latam
- id: DWN-d6dcac7bce
- Official page: https://stspg.io/klplzdr68fk7

## Updates from Sinch
### 2026-07-19 09:27 UTC: investigating
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-07-19 05:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-07-19 11:09 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-19 18:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-19 23:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-20 00:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-20 00:06 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-07-19 05:02 UTC
Incident Start Time: 2026-07-19 23:43 UTC

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