# Delivery Issue Brazil - Algar Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 6h 35m
- started 2026-05-31 05:18 UTC
- SMS - LATAM
- latam
- id: DWN-dfa26cc306
- Official page: https://stspg.io/3ggz325vkm0h

## Updates from Sinch
### 2026-05-31 05:18 UTC: investigating
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-05-31 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.

### 2026-05-31 09:10 UTC: investigating
We are continuing to investigate this issue.

### 2026-05-31 11:53 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-05-31 04:00 UTC
Incident End Time: 2026-05-31 10:42 UTC

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