# Sinch Post-Incident Notification - Customer Dashboard

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 0m
- started 2026-09-09 19:55 UTC
- id: DWN-e7838f1b7e
- Official page: https://stspg.io/6htzkmrq5v1b

## Updates from Sinch
### 2026-09-09 09:00 UTC: resolved
We are retroactively informing you of an incident affecting the Multi-Factor Authentication for the Sinch Customer Dashboard. 
Impact: Customers may have noticed issues receiving One-time passcodes for AT&T devices during the below timeframe.
Incident Start Time: 2026-09-09 11:07 UTC
Incident End Time: 2026-09-09 19:44 UTC

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