# Delivery Issue Germany - 1&1

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 3h 32m
- started 2026-08-25 19:30 UTC
- SMS - EMEA
- eu
- id: DWN-ebf2dd869f
- Official page: https://stspg.io/l85dmkdg6q2z

## Updates from Sinch
### 2026-08-25 19:30 UTC: investigating
We are currently observing delivery issues in Germany - 1&1. 
Incident Start Time: 2026-08-25 18:49 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts 
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

### 2026-08-25 21:02 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-25 23:02 UTC: resolved
This incident has been resolved.
Incident Start Time: 2026-08-25 18:49 UTC
Incident End Time: 2026-08-25 21:27 UTC

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