# Delivery Issue Philippines - Globe Telecom

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 4h 24m
- started 2026-08-21 08:06 UTC
- SMS - APAC
- apac
- id: DWN-f1d4d706fe
- Official page: https://stspg.io/9dy1xh59x2y1

## Updates from Sinch
### 2026-08-21 08:06 UTC: investigating
We are currently observing delivery issues in Philippines - Globe Telecom.
 Incident Start Time: 2026-08-21 07:02 UTC
 Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts 
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com

### 2026-08-21 10:03 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-21 12:31 UTC: resolved
This incident has been resolved.
 Incident Start Time: 2026-08-21 07:02 UTC
 Incident End Time: 2026-08-21 11:24 UTC

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