# Sinch Engage - Platform Degradation

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1h 21m
- started 2026-08-06 17:07 UTC
- Web Portal
- id: DWN-fd97aa9545
- Official page: https://stspg.io/f27c86yvv9cv

## Updates from Sinch
### 2026-08-06 17:07 UTC: investigating
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform.
Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded.
Incident Start Time: 2026-08-06 13:46 UTC
We are actively investigating and will provide further updates as more information becomes available.

### 2026-08-06 18:28 UTC: resolved
This incident has been resolved. 
Incident Start Time: 2026-08-06 13:46 UTC
Incident End Time: 2026-08-06 18:19 UTC

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