# Delivery Issue Australia - Telstra

- Provider: [Sinch](https://down.guide/sinch)
- Level: confirmed
- Impact: Degraded
- lasted 1d 7h
- started 2026-07-07 23:19 UTC
- SMS - APAC, Messaging Connectivity
- apac, au
- id: DWN-ff6e77b5dc
- Official page: https://stspg.io/rpp104gxh13y

## Updates from Sinch
### 2026-07-07 23:19 UTC: investigating
We are currently observing delivery issues in Australia - Telstra
Service impacted: Delays to processing of some Telstra port messages impacting Port Out transactions
Incident Start Time: 2026-07-07 21:22 UTC 
Next update: 2026-07-08 00:22 UTC
We will update as soon as we have more information.

### 2026-07-08 01:13 UTC: investigating
Telstra continues to investigate this issue.

### 2026-07-08 01:34 UTC: investigating
Telstra continues to investigate this issue.

### 2026-07-08 06:13 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-08 15:21 UTC: investigating
We are continuing to investigate this issue.

### 2026-07-09 06:35 UTC: resolved
This incident has been resolved. 
Incident Start Time: 2026-07-07 21:22 UTC 
Incident End Time: 2026-07-09 05:30 UTC

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