# Partial Degradation Impacting Usergroups

- Provider: [Slack](https://down.guide/slack)
- Level: confirmed
- Impact: Degraded
- lasted 57m
- started 2026-06-01 02:08 UTC
- id: DWN-5d6d023ecb
- Official page: https://slack-status.com/2026-05/8f583746d60de2fc

## Updates from Slack
### 2026-06-01 02:08 UTC: update
We are currently investigating a partial degradation impacting usergroups. We’ll provide an update as soon as we have more information to share and are sorry for any inconvenience this issue is causing.

### 2026-06-01 02:38 UTC: update
We continue to investigate the issue and have identified a recent deployment as a likely trigger. Users may experience issues with user groups, including failed @mentions or groups appearing unavailable. 
We are actively working on restoring functionality and will provide another update as soon as possible.

### 2026-06-01 03:05 UTC: update
Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.

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