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Slack

Slack for iOS closing unexpectedly when opening channels

Degraded Lasted 3d 1h · started · Slack's page

Level
confirmed
Worst impact
Degraded
Components
Connectivity
Down Index
47of 100

What to do

  • Check whether you use Slack Connectivity. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3d 1h it lasted.

    Anything that failed between 2026-10-09 15:35 UTC and 2026-10-12 17:03 UTC may need a replay.
  • Subscribe to Slack's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=slack works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Slack 4

  1. update

    Users may experience iOS closing unexpectedly when opening channels. We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.

    provider

  2. update

    We've developed a fix for the iOS app issue and are working to validate it before releasing it to customers. We'll share another update as soon as we have more information.

    provider

  3. update

    An updated version of the Slack iOS app that fixes the crash was approved and began rolling out gradually. Customers who download the updated version from the app store can now open channels without the app closing unexpectedly. We'll provide an update once additional information becomes available.

    provider

  4. update

    We've rolled out an updated version of the Slack iOS app to all impacted customers. Channels now open without the app closing unexpectedly. Users who are still experiencing this issue should update the Slack IOS app from the app store Store to resolve it. We apologize for the inconvenience and thank you for your patience.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-72b90125b2

Is Slack still down?

No, this incident was resolved 2026-10-12 17:03 UTC. For Slack's live state, see https://down.guide/slack.

How long did it last?

3d 1h, from 2026-10-09 15:35 UTC to 2026-10-12 17:03 UTC, by the times Slack posted.

What was affected?

Slack named Connectivity.

What caused it?

Slack hasn't published a root cause. If it does, it shows here.

Where does this come from?

Slack's official status page, https://slack-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.