# Slack for iOS closing unexpectedly when opening channels

- Provider: [Slack](https://down.guide/slack)
- Level: confirmed
- Impact: Degraded
- lasted 3d 1h
- started 2026-10-09 15:35 UTC
- Connectivity
- id: DWN-72b90125b2
- Official page: https://slack-status.com/2026-10/a0cfb0208a1d2032

## Updates from Slack
### 2026-10-09 15:35 UTC: update
Users may experience iOS closing unexpectedly when opening channels. We're actively looking in to this, and we'll share another update as soon as we have more information. We appreciate your patience in the meantime.

### 2026-10-09 16:20 UTC: update
We've developed a fix for the iOS app issue and are working to validate it before releasing it to customers. 
 We'll share another update as soon as we have more information.

### 2026-10-09 23:58 UTC: update
An updated version of the Slack iOS app that fixes the crash was approved and began rolling out gradually. Customers who download the updated version from the app store can now open channels without the app closing unexpectedly. We'll provide an update once additional information becomes available.

### 2026-10-12 17:03 UTC: update
We've rolled out an updated version of the Slack iOS app to all impacted customers. Channels now open without the app closing unexpectedly. Users who are still experiencing this issue should update the Slack IOS app from the app store Store to resolve it.
 We apologize for the inconvenience and thank you for your patience.

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