Skip to main content
Smartling

Dashboard performance degradation

Degraded Lasted 4h 50m · started · Smartling's page

Level
confirmed
Worst impact
Degraded
Components
Dashboard & Translator Workbench
Down Index
28of 100

What to do

  • Check whether you use Smartling Dashboard & Translator Workbench. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 50m it lasted.

    Anything that failed between 2025-01-22 12:55 UTC and 2025-01-22 17:45 UTC may need a replay.
  • Subscribe to Smartling's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smartling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Smartling 6

  1. investigating

    The engineering team is currently investigating intermittent performance degradations of the Word Count Report and Job List UI for Vendors.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-296903ba3c

Is Smartling still down?

No, this incident was resolved 2025-01-22 17:45 UTC. For Smartling's live state, see https://down.guide/smartling.

How long did it last?

4h 50m, from 2025-01-22 12:55 UTC to 2025-01-22 17:45 UTC, by the times Smartling posted.

What was affected?

Smartling named Dashboard & Translator Workbench.

What caused it?

Smartling hasn't published a root cause. If it does, it shows here.

Where does this come from?

Smartling's official status page, https://status.smartling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.