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Smartling

Investigating reports of error messages on vendors' jobs dashboards

Partial outage Lasted 40m · started · Smartling's page

Level
confirmed
Worst impact
Partial outage
Components
Dashboard & Translator Workbench
Down Index
33of 100

What to do

  • Check whether you use Smartling Dashboard & Translator Workbench. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 40m it lasted.

    Anything that failed between 2024-11-25 15:39 UTC and 2024-11-25 16:18 UTC may need a replay.
  • Subscribe to Smartling's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smartling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Smartling 4

  1. investigating

    We are currently investigating reports of error messages on vendors' jobs dashboards

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6efa11fcf2

Is Smartling still down?

No, this incident was resolved 2024-11-25 16:18 UTC. For Smartling's live state, see https://down.guide/smartling.

How long did it last?

40m, from 2024-11-25 15:39 UTC to 2024-11-25 16:18 UTC, by the times Smartling posted.

What was affected?

Smartling named Dashboard & Translator Workbench.

What caused it?

Smartling hasn't published a root cause. If it does, it shows here.

Where does this come from?

Smartling's official status page, https://status.smartling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.