# Investigating Data Processing Delays

- Provider: [Smartling](https://down.guide/smartling)
- Level: confirmed
- Impact: Degraded
- lasted 4h 19m
- started 2025-10-24 16:59 UTC
- REST API, Dashboard & Translator Workbench
- id: DWN-732c5dadc9
- Official page: https://stspg.io/mdcl7b24cfmk

## Updates from Smartling
### 2025-10-24 16:59 UTC: investigating
We are currently investigating delays in data processing. Our team is actively working on resolving the issue. We will provide more information as it becomes available. Global Delivery Network services remain operational.

### 2025-10-24 17:07 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-10-24 17:57 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-24 17:57 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-10-24 21:18 UTC: resolved
This incident has been resolved.

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