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Smartling

Dashboard performance degradation

Partial outage Lasted 4h 21m · started · Smartling's page

Level
confirmed
Worst impact
Partial outage
Components
REST API, Dashboard & Translator Workbench
Down Index
44of 100

What to do

  • Check whether you use Smartling REST API, Dashboard & Translator Workbench. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 21m it lasted.

    Anything that failed between 2024-02-28 10:52 UTC and 2024-02-28 15:13 UTC may need a replay.
  • Subscribe to Smartling's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smartling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Smartling 3

  1. investigating

    Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API. We will provide more information as it becomes available. Global Delivery Network services remain operational.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c377b08975

Is Smartling still down?

No, this incident was resolved 2024-02-28 15:13 UTC. For Smartling's live state, see https://down.guide/smartling.

How long did it last?

4h 21m, from 2024-02-28 10:52 UTC to 2024-02-28 15:13 UTC, by the times Smartling posted.

What was affected?

Smartling named REST API, Dashboard & Translator Workbench.

What caused it?

Smartling hasn't published a root cause. If it does, it shows here.

Where does this come from?

Smartling's official status page, https://status.smartling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.