- Level
- confirmed
- Worst impact
- Degraded
- Components
- REST API, Dashboard & Translator Workbench
- Regions
- us, us-east-1
- Down Index
- 36of 100
What to do
Check whether you use Smartling REST API, Dashboard & Translator Workbench in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 1h it lasted.
Anything that failed between 2025-10-20 09:50 UTC and 2025-10-21 11:32 UTC may need a replay.Subscribe to Smartling's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=smartling works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Smartling 5
- monitoring
Our Engineering team is currently investigating intermittent performance degradations to the Smartling translation platform and API due to an ongoing AWS outage in the US-EAST-1 region (affecting most of the AWS services), some of our features are experiencing intermittent delays or errors. We will provide more information as it becomes available. Global Delivery Network services remain operational.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
We continue to experience an issue with our feature flags provider, which may affect some integrations and vendor-related functionality. Our team is actively monitoring the situation and will share updates as they become available.
provider
- monitoring
Our feature flags provider has reported that their service has been restored to healthy levels following a load balancer upgrade and capacity increase. We are seeing signs of recovery and continue to monitor our systems closely.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e680ba24cf
Is Smartling still down?
No, this incident was resolved 2025-10-21 11:32 UTC. For Smartling's live state, see https://down.guide/smartling.
How long did it last?
1d 1h, from 2025-10-20 09:50 UTC to 2025-10-21 11:32 UTC, by the times Smartling posted.
What was affected?
Smartling named REST API, Dashboard & Translator Workbench in us, us-east-1.
What caused it?
Smartling hasn't published a root cause. If it does, it shows here.
Where does this come from?
Smartling's official status page, https://status.smartling.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.