# Workflows and Webhooks not triggering on attachments or comments

- Provider: [Smartsheet](https://down.guide/smartsheet)
- Level: confirmed
- Impact: Degraded
- lasted 48m
- started 2025-10-01 09:05 UTC
- In App Workflows, Data Shuttle, Bridge by Smartsheet +2
- id: DWN-52568f1415
- Official page: https://stspg.io/639xlb2fjjwh

## Updates from Smartsheet
### 2025-10-01 09:05 UTC: investigating
We are currently investigating delays in workflows and webhooks where the trigger event is an attachment or comment added on Table View

### 2025-10-01 09:53 UTC: resolved
Table View is a recently launched view within Smartsheet, and we have identified that Workflows and Webhooks where the trigger event is an attachment or comment added on Table View will not run. We are working to build this capability. In the interim, using Grid View will mitigate the issue.

### 2025-10-01 09:54 UTC: postmortem
Table View is a recently launched view within Smartsheet, and we have identified that Workflows and Webhooks where the trigger event is an attachment or comment added on Table View will not run. We are working to build this capability. In the interim, using Grid View will mitigate the issue.

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