# Intermittent Smartsheet Access

- Provider: [Smartsheet](https://down.guide/smartsheet)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 39m
- started 2025-05-27 18:03 UTC
- Smartsheet Login, Sheets
- id: DWN-6f0b3bca3f
- Official page: https://stspg.io/m097cjvwk3k9

## Updates from Smartsheet
### 2025-05-27 18:03 UTC: investigating
We are currently investigating reports of intermittent access to Smartsheet. Users may experience difficulty logging in or accessing features.

### 2025-05-27 18:23 UTC: monitoring
We've identified an issue affecting access to Smartsheet and are beginning to see signs of recovery. Our team is actively investigating the root cause to ensure full stability.

### 2025-05-27 20:42 UTC: resolved
This incident has been resolved.

### 2025-05-28 14:28 UTC: postmortem
On May 27, 2025, at 9:50 AM PDT, some users experienced issues loading sheets or logging into Smartsheet. An issue with a temporary database table was identified and quickly addressed, restoring affected services by approximately 11:10 AM PDT.

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