# Errors with Dynamic Views with a report source

- Provider: [Smartsheet](https://down.guide/smartsheet)
- Level: confirmed
- Impact: Degraded
- lasted 3h 44m
- started 2025-06-23 20:19 UTC
- Dynamic View
- id: DWN-dc1de82d1c
- Official page: https://stspg.io/r085dxkl641t

## Updates from Smartsheet
### 2025-06-23 20:19 UTC: investigating
We are currently investigating some customer reports of receiving a "Bad Request" error when accessing Dynamic Views that have a report source. We will continue to provide frequent updates as we work towards resolution.

### 2025-06-23 20:58 UTC: monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.

### 2025-06-24 00:03 UTC: resolved
This incident has been resolved.

### 2025-06-25 05:21 UTC: postmortem
Starting at 1:04 PM PT on June 23rd, 2025, some customers reported that they were seeing a "Bad Request" error when accessing Dynamic Views that have a report source. Our investigations revealed that the issue was stemming from an internal service deployment and we rolled back the deployment. The service fully recovered at 2:14 PM PT.

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