# Smartsheet incident history

- **Smartsheet**: [Both automated and manual approval workflows are currently failing to execute](https://down.guide/smartsheet/DWN-e4c03f3d63) (Degraded; lasted 5h 23m; started 2026-10-01 17:03 UTC; In App Workflows; eu, us)
- **Smartsheet**: [Investigating blank page or error on Smartsheet Login](https://down.guide/smartsheet/DWN-7b33ed1153) (Partial outage; lasted 5h 22m; started 2026-09-21 22:21 UTC; Smartsheet Login; au, eu, us)
- **Smartsheet**: [Salesforce connector is experiencing intermittent issues](https://down.guide/smartsheet/DWN-eac850faa6) (Partial outage; lasted 10h 26m; started 2026-09-16 10:36 UTC; Salesforce Connector, Customer Support Portal)
- **Smartsheet**: [Smartsheet and Smartsheet Login Unavailable for Smartsheet US](https://down.guide/smartsheet/DWN-e944f4cca5) (Partial outage; lasted 3h 9m; started 2026-09-11 20:20 UTC; Smartsheet Login, Single Sign On ( Company Credentials ), Sheets +3; eu, us)
- **Smartsheet**: [Unexpected HTTP response code affecting login, sheet access, Control Center, Dynamic View and other premium apps](https://down.guide/smartsheet/DWN-d17fc31358) (Major outage; lasted 2h 20m; started 2026-08-27 13:33 UTC; Calendar, Smartsheet Login, Control Center +5; au)
- **Smartsheet**: [Sheets in Smartsheet US are failing to load](https://down.guide/smartsheet/DWN-7affe3b5b6) (Major outage; lasted 4h 55m; started 2026-08-26 13:28 UTC; Resource Management, Control Center, AI Tools +5; au, us)
- **Smartsheet**: [Intermittent Cell Link and Cross Sheet Reference delays/failures](https://down.guide/smartsheet/DWN-f36e84f78c) (Degraded; lasted 3h 38m; started 2026-08-25 20:45 UTC; Sheets; us)
- **Smartsheet**: [Sheets, Reports, and Workflow Services Are Impacted](https://down.guide/smartsheet/DWN-9a635aef72) (Major outage; lasted 3h 28m; started 2026-08-11 19:51 UTC; In App Workflows, Sheets, Reports)
- **Smartsheet**: [Smartsheet Slowness and Timeout Errors](https://down.guide/smartsheet/DWN-c39a5a2b9d) (Partial outage; lasted 2h 47m; started 2026-07-30 14:54 UTC; REST API, Calendar, Data Shuttle +13)
- **Smartsheet**: [Smartsheet US is not loading](https://down.guide/smartsheet/DWN-3714547b46) (Partial outage; lasted 32m; started 2026-07-15 09:23 UTC; Smartsheet Login, Single Sign On ( Company Credentials ), Sheets +3; us)
- **Smartsheet**: [Investigating missing or delayed Update / Approval Requests notifications and emails](https://down.guide/smartsheet/DWN-06ec253932) (Degraded; lasted 7h 54m; started 2026-06-24 21:51 UTC; Email Notifications, In App Notifications)
- **Smartsheet**: [Increased spam activity with Smartsheet Forms](https://down.guide/smartsheet/DWN-6da32310da) (Degraded; lasted 19d 23h; started 2026-06-18 21:42 UTC; Forms; us)
- **Smartsheet**: [Smartsheet add-ons for Google is not working](https://down.guide/smartsheet/DWN-c201d333da) (Partial outage; lasted 12h 41m; started 2026-06-10 22:21 UTC; Third Party Integrations)
- **Smartsheet**: [Investigating assets unexpectedly moved from Folders to the Parent Workspace](https://down.guide/smartsheet/DWN-cefb1c2673) (Degraded; lasted 2d 3h; started 2026-06-03 20:28 UTC; Sheets, Reports, Dashboards; au, us)
- **Smartsheet**: [Sheets Not Loading/Opening – "Trouble Reaching Smartsheet" Error](https://down.guide/smartsheet/DWN-bdd7a3b3c7) (Degraded; lasted 7h 1m; started 2026-05-27 17:50 UTC; Sheets)
- **Smartsheet**: [Investigating Workspace panel not opening or closing unexpectedly](https://down.guide/smartsheet/DWN-7e5b5611c8) (Degraded; lasted 2h 34m; started 2026-04-22 16:45 UTC; Search)
- **Smartsheet**: [Smartsheet's Resource Management Integration Loading Issues](https://down.guide/smartsheet/DWN-875ad30c6a) (Degraded; lasted 4h 44m; started 2026-04-17 19:23 UTC; Resource Management)
- **Smartsheet**: [Failures during Form Submissions](https://down.guide/smartsheet/DWN-20e3ec4636) (Partial outage; lasted 4h 13m; started 2026-04-13 16:33 UTC; Forms)
- **Smartsheet**: [Proof Performance and Watermarks](https://down.guide/smartsheet/DWN-b63ad97c20) (Degraded; lasted 3h 8m; started 2026-03-31 18:53 UTC; Document Proofing)
- **Smartsheet**: [User & Group Management](https://down.guide/smartsheet/DWN-a4adbe95f7) (Partial outage; lasted 3h 13m; started 2026-03-24 15:16 UTC; User and Group Management)
- **Smartsheet**: [Form Submissions issue](https://down.guide/smartsheet/DWN-3113f80e27) (Partial outage; lasted 1d 6h; started 2026-03-03 17:16 UTC; Forms)
- **Smartsheet**: [Brandfolder Monthly Reports Delayed](https://down.guide/smartsheet/DWN-cca550e7ed) (Partial outage; lasted 24d 20h; started 2026-02-27 21:55 UTC; Insights)
- **Smartsheet**: [PROD-AU home not loading](https://down.guide/smartsheet/DWN-1f128edac7) (Major outage; lasted 2h 28m; started 2026-02-22 12:17 UTC; Sheets, Dynamic View, Reports +1; au)
- **Smartsheet**: [Resource Management Advanced reports failing to create and refresh.](https://down.guide/smartsheet/DWN-801411903e) (Partial outage; lasted 2h 47m; started 2026-02-17 16:08 UTC; Resource Management; us)
- **Smartsheet**: [Proof links returning a blank screen](https://down.guide/smartsheet/DWN-6e1c35192b) (Degraded; lasted 3h 11m; started 2026-02-10 19:06 UTC)
- **Smartsheet**: [Errors Accessing Smartsheet](https://down.guide/smartsheet/DWN-c030f21c7a) (Partial outage; lasted 27m; started 2026-01-18 05:09 UTC; Smartsheet Login, Single Sign On ( Company Credentials ), Sheets +2)
- **Smartsheet**: [Document Generation Request Delays](https://down.guide/smartsheet/DWN-53aeef8ba7) (Partial outage; lasted 2h 31m; started 2025-12-04 18:55 UTC; Document Builder)
- **Smartsheet**: [Resolved Emails From Smartsheet Not Delivered](https://down.guide/smartsheet/DWN-12e2a1ac70) (Degraded; lasted 4h 4m; started 2025-12-02 14:35 UTC; Email Notifications, Smartsheet Login; us)
- **Smartsheet**: [A few Smartsheet services are not sending out emails](https://down.guide/smartsheet/DWN-d597c024b1) (Degraded; lasted 1h 3m; started 2025-11-11 00:19 UTC; Email Notifications)
- **Smartsheet**: [help.smartsheet.com connectivity errors.](https://down.guide/smartsheet/DWN-80b7ecb1a9) (Degraded; lasted 2h 32m; started 2025-10-29 21:17 UTC; Help Center)
- **Smartsheet**: [Investigating errors using Login with Microsoft](https://down.guide/smartsheet/DWN-1712b93ab8) (Partial outage; lasted 8h 28m; started 2025-10-29 16:56 UTC; Single Sign On ( Company Credentials ); us)
- **Smartsheet**: [Brandfolder: SendGrid notifications not processing "Your account was frozen due to unpaid invoices"](https://down.guide/smartsheet/DWN-319d9201e8) (Partial outage; lasted 2h 5m; started 2025-10-27 12:51 UTC; Smartsheet Brandfolder Integration, Core Application, Asset Upload +10)
- **Smartsheet**: [Resolved Connectivity Issue Due to AWS outage](https://down.guide/smartsheet/DWN-fd7cd739f0) (Degraded; lasted 11h 3m; started 2025-10-20 14:42 UTC; Email Notifications, REST API, Smartsheet Website +61; us, us-east-1)
- **Smartsheet**: [Attachments Disabled Message](https://down.guide/smartsheet/DWN-e12b85ed98) (Partial outage; lasted 4h 31m; started 2025-10-14 16:39 UTC; Attachments)
- **Smartsheet**: [Issues Uploading Attachments Through WorkApps](https://down.guide/smartsheet/DWN-4570d2f037) (Degraded; lasted 7h 3m; started 2025-10-10 00:28 UTC; WorkApps)

[Back to Smartsheet](https://down.guide/smartsheet)

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).