# Delivery Delays – Emails Held as “Processed”

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Degraded
- lasted 3h 20m
- started 2026-08-27 03:20 UTC
- Email sending (SMTP service)
- id: DWN-13fbfec733
- Official page: https://stspg.io/dk4l9j5mjck5

## Updates from SMTP2GO
### 2026-08-27 03:20 UTC: investigating
Our team is currently investigating an issue causing some emails to remain in the “Processed” state, resulting in delivery delays. We are working to resolve the issue.

### 2026-08-27 03:57 UTC: investigating
We are continuing to investigate this issue.

### 2026-08-27 04:52 UTC: monitoring
A fix has been implemented, and we are monitoring the results. The backlog of emails held in the “Processed” state is now being worked through.

### 2026-08-27 05:18 UTC: monitoring
We are continuing to monitor.

### 2026-08-27 06:40 UTC: resolved
This incident has been resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).