# Login Page Loading Issues

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Degraded
- lasted 12h 30m
- started 2026-01-20 15:27 UTC
- SMTP2GO Website
- eu, us
- id: DWN-1a35c990cf
- Official page: https://stspg.io/glg5m56f3x1b

## Updates from SMTP2GO
### 2026-01-20 15:27 UTC: investigating
Some customers are experiencing issues loading the SMTP2GO login page. Please try logging in at https://app-us.smtp2go.com/login/ while we investigate this issue

### 2026-01-20 16:08 UTC: investigating
We are continuing to investigate this issue. If you cannot log in, please try using: https://app-us.smtp2go.com/login/

### 2026-01-21 03:57 UTC: resolved
This issue was caused by network instability at Akamai/Linode datacenters in the EU. This has now been resolved as per their bulletin on the issue.

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