# API Error

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Degraded
- lasted 2h 38m
- started 2026-01-12 15:33 UTC
- API Servers
- id: DWN-1e9add27be
- Official page: https://stspg.io/c0qwmgkbkcqc

## Updates from SMTP2GO
### 2026-01-12 15:33 UTC: investigating
We’re aware of an API issue when calling api.smtp2go.com/v3/email/send endpoint and the server is sending back an HTTP status Code 500 for certain emails.
Our development team is investigating.

### 2026-01-12 18:11 UTC: resolved
The underlying service the API uses to send emails had an intermittent fault, causing some communication issues between the services. This issue has now been resolved.

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