# "Activity" Reporting Delay

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Partial outage
- lasted 7h 15m
- started 2026-09-23 16:24 UTC
- Member Dashboard
- id: DWN-46e6034564
- Official page: https://stspg.io/ztbfz4kbhdx4

## Root cause
> Our development team is actively investigating the issue and working to identify the cause

[Postmortem](https://stspg.io/ztbfz4kbhdx4)

## Updates from SMTP2GO
### 2026-09-23 16:24 UTC: investigating
Users may notice that delivered emails are currently displaying as “Processed” within their Activity feeds. Our development team is actively investigating the issue and working to identify the cause

### 2026-09-23 21:13 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-09-23 23:39 UTC: resolved
This incident has been resolved. If you encounter any emails displaying as “Processed” only moving forward, please reach out to our support team for assistance.

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