Skip to main content
SMTP2GO

Issues with API- statusCode=500

Degraded Lasted 1h 26m · started · SMTP2GO's page

Level
confirmed
Worst impact
Degraded
Components
API Servers
Down Index
22of 100

What to do

  • Check whether you use SMTP2GO API Servers. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 26m it lasted.

    Anything that failed between 2026-10-08 08:28 UTC and 2026-10-08 09:54 UTC may need a replay.
  • Subscribe to SMTP2GO's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=smtp2go works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SMTP2GO 2

  1. investigating

    It has been brought to our attention that a small number of clients are experiencing statusCode=500 errors when using our API. Our developers are investigating and we hope to have a solution shortly.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a57077508d

Is SMTP2GO still down?

No, this incident was resolved 2026-10-08 09:54 UTC. For SMTP2GO's live state, see https://down.guide/smtp2go.

How long did it last?

1h 26m, from 2026-10-08 08:28 UTC to 2026-10-08 09:54 UTC, by the times SMTP2GO posted.

What was affected?

SMTP2GO named API Servers.

What caused it?

SMTP2GO hasn't published a root cause. If it does, it shows here.

Where does this come from?

SMTP2GO's official status page, https://smtp2gostatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.