# Login Issues and Possible App Slowness

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Degraded
- lasted 5h 5m
- started 2025-09-17 15:02 UTC
- Member Dashboard
- id: DWN-a80668e15f
- Official page: https://stspg.io/b9z8vqc2nkkx

## Updates from SMTP2GO
### 2025-09-17 15:02 UTC: investigating
We are currently investigating login issues and possible app slowness. We apologise for any inconvenience encountered due to this.

### 2025-09-17 19:29 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-09-17 19:52 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-17 20:07 UTC: resolved
This incident has been resolved. If any users are still experiencing issues, please contact support at ticket@smtp2go.com.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).