# Delay in Processing of Emails

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Partial outage
- lasted 34m
- started 2025-09-30 12:43 UTC
- Email sending (SMTP service)
- id: DWN-a8c457cab5
- Official page: https://stspg.io/s8tyywzljsq5

## Updates from SMTP2GO
### 2025-09-30 12:43 UTC: identified
We are aware of an issue with a mail server that is causing a delay in processing for some users. You may see emails held in "Processed" state. Our developers have identified the cause of the issue and are working to have this resolved. We will publish any updates here.

### 2025-09-30 13:17 UTC: resolved
This incident has now been resolved.

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