# "Activity" Reporting Delay: EU Customers

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Degraded
- lasted 13h 14m
- started 2026-08-18 16:46 UTC
- Member Dashboard
- eu
- id: DWN-b3b447fc1e
- Official page: https://stspg.io/px4brt27y607

## Updates from SMTP2GO
### 2026-08-18 16:47 UTC: investigating
European users may experience a delay in delivery statuses being updated in the dashboard. Our developers are currently working on a fix. Please rest assured that the emails have been delivered successfully despite the delayed status updates.

### 2026-08-19 06:01 UTC: resolved
This incident has been resolved. If you still have emails showing as "Processed" only, please reach out to our support team who can assist further.

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