# Connectivity issue

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Partial outage
- lasted 14m
- started 2025-12-11 07:39 UTC
- Email sending (SMTP service), API Servers, SMS Messaging
- id: DWN-c0fc9dd09d
- Official page: https://stspg.io/mz78wqhfjt92

## Updates from SMTP2GO
### 2025-12-11 07:39 UTC: investigating
A current issue with connectivity is being investigated. Updates will be provided when available.

### 2025-12-11 07:53 UTC: resolved
This incident has been resolved. It appears to be related to a recent database configuration change. Further investigations will take place to ensure stability and to prevent such an incident from happening again.

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