# Email Delivery Delays - AU Region

- Provider: [SMTP2GO](https://down.guide/smtp2go)
- Level: confirmed
- Impact: Degraded
- lasted 1h 42m
- started 2026-04-30 03:35 UTC
- Email sending (SMTP service)
- id: DWN-de096748b2
- Official page: https://stspg.io/j2x02xhzcdty

## Updates from SMTP2GO
### 2026-04-30 03:35 UTC: investigating
We are aware of an issue where some emails are currently stuck in the "Processed" status. Our team is actively taking steps to resolve the issue as quickly as possible.

### 2026-04-30 04:00 UTC: monitoring
A fix has been deployed and we're continuing to monitor the situation. We are seeing email queues begin to clear and expect all delayed messages to be delivered shortly. Thank you for your patience, and we apologise for the inconvenience.

### 2026-04-30 05:17 UTC: resolved
This incident has been resolved.

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