# INC20000032

- Provider: [Snowflake](https://down.guide/snowflake)
- Level: confirmed
- Impact: Major outage
- lasted 0m
- started 2026-06-11 00:30 UTC
- Applications
- id: DWN-550c4f046a
- Official page: https://stspg.io/01zk8ysjw5s0

## Updates from Snowflake
### 2026-06-11 00:30 UTC: resolved
Current status: We identified and reverted a misconfigured change, and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified region may have been unable to access or use multiple core Snowflake services and features. For example, affected users may have been unable to access Snowsight, Snowflake Openflow, Snowpark Container Services, or Cortex AI services (such as Cortex LLM functions, Agents, Analyst, and Search).
Workaround: There were no available workarounds for this issue.
Incident start time: 23:23 UTC June 10, 2026
Incident end time: 23:58 UTC June 10, 2026
Preliminary root cause: A misconfiguration during a system maintenance operation caused connectivity failures in the affected region.
A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.

### 2026-06-18 03:59 UTC: postmortem
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \\(RCA\\) is available on the Snowflake Community site: \[https://community.snowflake.com/s/article/INC20000032\](https://community.snowflake.com/s/article/INC20000032)

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