# INC0153706

- Provider: [Snowflake](https://down.guide/snowflake)
- Level: confirmed
- Impact: Degraded
- lasted 7h 3m
- started 2026-03-16 22:46 UTC
- Alerts and Notifications, Alerts and Notifications, Alerts and Notifications +28
- id: DWN-8d972460f9
- Official page: https://stspg.io/nxcfz1j09069

## Updates from Snowflake
### 2026-03-16 22:46 UTC: investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
 Customer experience: Customers hosted in the specified regions may be unable to create or alter Snowflake alerts.
 Incident start time: 14:53 UTC March 14, 2026

### 2026-03-16 23:45 UTC: identified
Current status: We've determined a recent improvement to Snowflake alerts creation and alteration contains a code issue, which is causing the impact. We've developed a fix and are rolling it out to restore service. We'll provide another update within 6 hours.
 Customer experience: Customers hosted in the specified regions may be unable to create or alter Snowflake alerts.
 ETA: Our current estimate is that service will be restored for all affected customers within 6 hours. Customers will see relief as the fix rolls out. In the meantime, affected customers using replication in an unaffected region may initiate their failover procedures as a way to bypass the issue.
 Workaround: There are currently no available workarounds for this issue.
 Incident start time: 14:53 UTC March 14, 2026

### 2026-03-17 04:58 UTC: monitoring
Current status: We've finished rolling out the fix to restore service. We'll continue to monitor the environment until we're confident all services are functioning properly.
 Customer experience: Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts.
 Incident start time: 14:53 UTC March 14, 2026
 Incident end time: 04:39 UTC March 17, 2026
 Preliminary root cause: A recent improvement to Snowflake alerts creation and alteration contained a code issue.

### 2026-03-17 05:49 UTC: resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
 Customer experience: Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts.
 Incident start time: 14:53 UTC March 14, 2026
 Incident end time: 04:39 UTC March 17, 2026
 Preliminary root cause: A recent improvement to Snowflake alerts creation and alteration contained a code issue.
A root cause analysis (RCA) document will be published within five business days.

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