# Service Degradation on US-01 (app.snyk.io)

- Provider: [Snyk](https://down.guide/snyk)
- Level: confirmed
- Impact: Degraded
- lasted 1d 2h
- started 2026-05-18 12:12 UTC
- Snyk AppRisk, Snyk Code, Snyk Container +2
- us
- id: DWN-4b94e650c1
- Official page: https://stspg.io/l9zphz8vfryh

## Updates from Snyk
### 2026-05-18 12:12 UTC: investigating
Snyk Engineers have identified degraded performance in the Multi-Tenant US-01 environment (app.snyk.io), affecting multiple services. The investigation is ongoing under the Snyk Incident Response process.

### 2026-05-18 14:57 UTC: investigating
Our investigations into the root cause remain ongoing.
We will keep you updated with our progress.

### 2026-05-19 11:22 UTC: investigating
Our investigation into the root cause remains ongoing. We are currently seeing a reduced frequency of the issue and are continuing to monitor performance closely. 
Further updates will be provided as our investigation progresses.

### 2026-05-19 14:27 UTC: resolved
We have identified and deployed a fix restoring normal service.
The Snyk Incident Response has been stood down.

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