- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Customer Support Portal
- Down Index
- 34of 100
What to do
Check whether you use SonarCloud Customer Support Portal. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 15h it lasted.
Anything that failed between 2026-08-11 16:10 UTC and 2026-08-13 07:29 UTC may need a replay.Subscribe to SonarCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sonarcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SonarCloud 3
- investigating
We’ve identified an issue affecting a subset of projects that can cause CI analysis to fail when retrieving the project’s quality profile. The impact is limited: most customers and projects are not affected. No data has been lost or compromised. Analyses for affected projects will resume successfully once the underlying issue has been resolved. Our team is actively working on a fix and will share another update as soon as it has been deployed.
provider
- monitoring
Monitoring — We have completed remediation for the primary issue affecting Quality Profiles. The impacted configuration data has been restored, and affected functionality is operating normally. We are continuing to investigate a separate, pre-existing source of intermittent errors. This work is not expected to affect the remediation above. We will provide another update as soon as we have more information.
provider
- resolved
We have verified that the environment is fully stable and operating normally following remediation of the Quality Profile configuration issue. Preventive actions and long-term improvements are underway and will be tracked offline by our team. Thank you for your patience.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-26e9ecffc5
Is SonarCloud still down?
No, this incident was resolved 2026-08-13 07:29 UTC. For SonarCloud's live state, see https://down.guide/sonarcloud.
How long did it last?
1d 15h, from 2026-08-11 16:10 UTC to 2026-08-13 07:29 UTC, by the times SonarCloud posted.
What was affected?
SonarCloud named Customer Support Portal.
What caused it?
SonarCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
SonarCloud's official status page, https://status.sonarqube.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.