- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Authentication and User Management, Authentication and User Management, CI-based Analysis, CI-based Analysis
- Regions
- eu, us
- Down Index
- 37of 100
What to do
Check whether you use SonarCloud Authentication and User Management, Authentication and User Management, CI-based Analysis, CI-based Analysis in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 46m it lasted.
Anything that failed between 2025-09-30 09:37 UTC and 2025-09-30 11:23 UTC may need a replay.Subscribe to SonarCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sonarcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SonarCloud 5
- investigating
We are aware of reports of an issue affecting user authentication for SonarQube Cloud. This issue is also confirmed to be impacting CI-based analysis that relies on SonarQube Cloud authentication. Our engineering team is actively investigating the cause and working on a resolution to restore all affected services. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
provider
- identified
We've identified a recent configuration change as the likely root cause of the current authentication and CI analysis issues. Our team is now actively rolling back this change. We apologize for the disruption and will post another update with more details shortly.
provider
- monitoring
The rollback of the recent configuration change has been successfully implemented. We are currently in a dedicated monitoring phase to confirm that authentication services and CI-based analysis have fully recovered and are running stably. We are seeing positive signs of recovery for the SonarQube Cloud EU. We are working on implementing the fix for the SonarQube Cloud US. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
provider
- monitoring
The rollback of the recent configuration change has been successfully implemented across both our EU and US regions. We are now in a dedicated monitoring phase to confirm that authentication services and CI-based analysis have fully recovered and are running stably across the board. We are seeing continued positive trends and expect to post the final update confirming the full resolution of this incident shortly. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
provider
- resolved
This incident is now resolved. Following the successful rollback of the recent configuration change across both the EU and US regions, we have confirmed that all services, including user authentication and CI-based analysis, have fully recovered and are running stably. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2a5de5d1f7
Is SonarCloud still down?
No, this incident was resolved 2025-09-30 11:23 UTC. For SonarCloud's live state, see https://down.guide/sonarcloud.
How long did it last?
1h 46m, from 2025-09-30 09:37 UTC to 2025-09-30 11:23 UTC, by the times SonarCloud posted.
What was affected?
SonarCloud named Authentication and User Management, Authentication and User Management, CI-based Analysis, CI-based Analysis in eu, us.
What caused it?
SonarCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
SonarCloud's official status page, https://status.sonarqube.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.