# SonarQube US and EU: Some Failures reported in APIs using Basic Auth

- Provider: [SonarCloud](https://down.guide/sonarcloud)
- Level: confirmed
- Impact: Degraded
- lasted 9h 33m
- started 2026-05-21 22:27 UTC
- Authentication and User Management, Authentication and User Management
- eu, us
- id: DWN-3589e22d7e
- Official page: https://stspg.io/10mqvc1s2d2j

## Updates from SonarCloud
### 2026-05-21 22:27 UTC: investigating
We are experiencing an issue authenticating Organizational Tokens using Basic Authentication, resulting in the unavailability of SonarCloud from approximately 10:50 CDT. Customers using PAT appear to be unaffected.
The issue is currently being investigated. 
Additional updates will be shared on this page as necessary. We apologize for any inconvenience. 
To report additional issues or share your observations, please visit the Sonar Community or contact Support.

### 2026-05-22 08:00 UTC: resolved
The issue is now resolved. You can now authenticate your Organizational Tokens using Basic Authentication.
We apologize for any inconvenience.
To report additional issues or share your observations, please visit the Sonar Community or contact Support.

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