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SonarCloud

Unable to process SCIM events

Partial outage Lasted 2h 38m · started · SonarCloud's page

Level
confirmed
Worst impact
Partial outage
Components
Authentication and User Management, Authentication and User Management
Down Index
31of 100

What to do

  • Check whether you use SonarCloud Authentication and User Management, Authentication and User Management. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 38m it lasted.

    Anything that failed between 2026-05-21 13:00 UTC and 2026-05-21 15:38 UTC may need a replay.
  • Subscribe to SonarCloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sonarcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SonarCloud 2

  1. investigating

    We are experiencing an issue where we are not able to process SCIM events (user creation/deletion, group creation/deletion, and group membership changes), and potentially losing events. This does not impact logins. The issue is currently being investigated. Additional updates will be shared on this page as necessary. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.

    provider

  2. resolved

    All Services are restored as of 10:10 (UTC-5). We are reprocessing the data queued during the issue, and we do not appear to have lost any events. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-71045bf46a

Is SonarCloud still down?

No, this incident was resolved 2026-05-21 15:38 UTC. For SonarCloud's live state, see https://down.guide/sonarcloud.

How long did it last?

2h 38m, from 2026-05-21 13:00 UTC to 2026-05-21 15:38 UTC, by the times SonarCloud posted.

What was affected?

SonarCloud named Authentication and User Management, Authentication and User Management.

What caused it?

SonarCloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

SonarCloud's official status page, https://status.sonarqube.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.