# Unable to process SCIM events

- Provider: [SonarCloud](https://down.guide/sonarcloud)
- Level: confirmed
- Impact: Partial outage
- lasted 2h 38m
- started 2026-05-21 13:00 UTC
- Authentication and User Management, Authentication and User Management
- id: DWN-71045bf46a
- Official page: https://stspg.io/lbqdv9chsx9w

## Updates from SonarCloud
### 2026-05-21 13:00 UTC: investigating
We are experiencing an issue where we are not able to process SCIM events (user creation/deletion, group creation/deletion, and group membership changes), and potentially losing events. This does not impact logins. The issue is currently being investigated.
Additional updates will be shared on this page as necessary. We apologize for any inconvenience.
To report additional issues or share your observations, please visit the Sonar Community or contact Support.

### 2026-05-21 15:38 UTC: resolved
All Services are restored as of 10:10 (UTC-5). We are reprocessing the data queued during the issue, and we do not appear to have lost any events.
We apologize for any inconvenience.
To report additional issues or share your observations, please visit the Sonar Community or contact Support.

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