- Level
- confirmed
- Worst impact
- Degraded
- Components
- Authentication and User Management
- Regions
- eu
What to do
Check whether you use SonarCloud Authentication and User Management in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 57m it lasted.
Anything that failed between 2026-06-23 11:56 UTC and 2026-06-23 14:53 UTC may need a replay.Subscribe to SonarCloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sonarcloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SonarCloud 4
- investigating
We are currently investigating an issue where users attempting to log in via SSO may not receive the one-time password (OTP) in their authentication email. Affected users will be unable to complete login using this method. We are actively investigating the root cause and will provide updates as more information becomes available. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
provider
- investigating
We are continuing to investigate this issue. We will provide further updates as more information becomes available. We apologize for any inconvenience. To report additional issues or share your observations, please visit the Sonar Community or contact Support.
provider
- identified
We have identified the cause of this issue and are actively working on a fix. Thank you for your patience while we work to resolve this. We will provide another update once the resolution is deployed.
provider
- resolved
The issue has been successfully resolved, and all SSO authentication emails are now being delivered correctly with the required one-time passwords (OTP). Thank you again for your patience. If you continue to experience any issues, please reach out via the Sonar Community or contact Support.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a7e4ddcd3f
Is SonarCloud still down?
No, this incident was resolved 2026-06-23 14:53 UTC. For SonarCloud's live state, see https://down.guide/sonarcloud.
How long did it last?
2h 57m, from 2026-06-23 11:56 UTC to 2026-06-23 14:53 UTC, by the times SonarCloud posted.
What was affected?
SonarCloud named Authentication and User Management in eu.
What caused it?
SonarCloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
SonarCloud's official status page, https://status.sonarqube.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.