# Cloud API Documentation Unavailable

- Provider: [SonarCloud](https://down.guide/sonarcloud)
- Level: confirmed
- Impact: Major outage
- lasted 22h 31m
- started 2026-08-06 20:03 UTC
- Documentation
- id: DWN-daee42971e
- Official page: https://stspg.io/j8nyd6nn9rml

## Updates from SonarCloud
### 2026-08-06 20:03 UTC: investigating
We are investigating an issue affecting access to our Cloud API documentation at api-docs.sonarsource.com. Visitors may be unable to load the site due to SSL connection errors. We are working to restore access and will provide an update as soon as more information is available.

### 2026-08-06 20:26 UTC: investigating
The custom domain for our Cloud API documentation, http://api-docs.sonarsource.com/, is currently unavailable.
Documentation remains available at https://sonar.portal.swaggerhub.com/. We are working to restore access through the custom domain.

### 2026-08-07 12:22 UTC: investigating
Update — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, remains unavailable due to an SSL connection issue.
Our documentation remains available at sonar.portal.swaggerhub.com. We have escalated the issue with our service provider and are working to restore access through the custom domain. We will provide another update as soon as more information is available.

### 2026-08-07 16:51 UTC: monitoring
Monitoring Update
We have updated links across the web application and documentation to use sonar.portal.swaggerhub.com instead of api-docs.sonarsource.com, restoring access for most users.
The custom domain, api-docs.sonarsource.com, remains unavailable because of an SSL connection issue. If this URL is hardcoded in any integrations, bookmarks, or configurations, you may continue to encounter errors until the underlying issue is resolved with our service provider.
We will share another update as soon as more information is available.

### 2026-08-07 18:35 UTC: resolved
Resolved — The custom domain for our Cloud API documentation, api-docs.sonarsource.com, has been fully restored and is now functioning normally. All documentation and web application links have been (or are being) reverted to reference api-docs.sonarsource.com directly. This incident is now resolved.

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).