# Degraded Deep Search performance

- Provider: [Sourcegraph](https://down.guide/sourcegraph)
- Level: confirmed
- Impact: Degraded
- lasted 5d 20h
- started 2026-01-16 21:14 UTC
- id: DWN-5284901790
- Official page: https://sourcegraphstatus.com/incidents/01KF4AH1SDMAY0K7XVBC42S1TP

## Updates from Sourcegraph
### 2026-01-16 21:14 UTC: investigating
Some Deep Search queries may take longer than expected or get stuck in a loop due to a processing issue. This does not impact availability or usage quota.

### 2026-01-18 19:01 UTC: investigating
We identified an edge case in how Deep Search processes streaming events. As a precautionary response we have temporarily turned this off for Sourcegraph Cloud customers. 
This change does not affect Deep Search functionality or results, all features continue to work as expected.

### 2026-01-20 16:48 UTC: investigating
We've resolved the issue and released a fix in v6.12.1271. This update will automatically roll out to all Cloud customers within the next day.

### 2026-01-21 15:43 UTC: investigating
The issue has been fully resolved. All Sourcegraph Cloud customers have been upgraded to the patched version.
\*\*On-prem customers:\*\* If you're upgrading, please go directly to \*\*v6.12.1287\*\*. See the \[changelog\](https://sourcegraph.com/changelog/releases) for details.

### 2026-01-22 16:54 UTC: monitoring
The issue has been fully resolved. All Sourcegraph Cloud customers have been upgraded to the patched version.
\*\*On-prem customers:\*\* If you're upgrading, please go directly to \*\*v6.12.1287\*\*. See the \[changelog\](https://sourcegraph.com/changelog/releases "changelog") for details.

### 2026-01-22 18:02 UTC: resolved
The issue has been resolved

---
down.guide reads providers' official status pages every minute and adds its own evidence, always labeled. Free, no account. Agents: MCP at https://down.guide/mcp, REST at https://down.guide/api/v1, feeds at https://down.guide/feed. Built by Sazabi (https://sazabi.com/?utm_source=down-guide&utm_medium=markdown).