# Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 3h 15m
- started 2026-02-24 15:01 UTC
- SMTP Delivery - USA
- us
- id: DWN-1747998f55
- Official page: https://stspg.io/3nsfqqkz5ywc

## Updates from SparkPost
### 2026-02-24 15:01 UTC: investigating
We are currently investigating this issue. No messages are lost.

### 2026-02-24 17:19 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-02-24 17:34 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-02-24 18:17 UTC: resolved
This incident has been resolved.

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