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SparkPost

Delay Processing Delays for March 26th

Degraded Lasted 7h 12m · started · SparkPost's page

Level
confirmed
Worst impact
Degraded
Components
Events API - USA, SparkPost Application - USA, SparkPost Application - EUROPE, Events API - EUROPE
Regions
eu, us
Down Index
30of 100

What to do

  • Check whether you use SparkPost Events API - USA, SparkPost Application - USA, SparkPost Application - EUROPE, Events API - EUROPE in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 12m it lasted.

    Anything that failed between 2025-03-28 16:03 UTC and 2025-03-28 23:15 UTC may need a replay.
  • Subscribe to SparkPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 2

  1. identified

    We identified an issue that caused historical data generation for March 26th to fail. A reprocessing job is currently underway. No data has been lost, and data is gradually becoming available in both the platform and API. We expect full availability within the next 1-2 hours. We’ll provide an update once processing is complete. Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

    provider

  2. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4fe29119c6

Is SparkPost still down?

No, this incident was resolved 2025-03-28 23:15 UTC. For SparkPost's live state, see https://down.guide/sparkpost.

How long did it last?

7h 12m, from 2025-03-28 16:03 UTC to 2025-03-28 23:15 UTC, by the times SparkPost posted.

What was affected?

SparkPost named Events API - USA, SparkPost Application - USA, SparkPost Application - EUROPE, Events API - EUROPE in eu, us.

What caused it?

SparkPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.