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SparkPost

Health Score and Cohort data is delayed

Degraded Lasted 2h 27m · started · SparkPost's page

Level
confirmed
Worst impact
Degraded
Components
SparkPost Application - USA, SparkPost Application - EUROPE
Regions
eu, us
Down Index
27of 100

What to do

  • Check whether you use SparkPost SparkPost Application - USA, SparkPost Application - EUROPE in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 27m it lasted.

    Anything that failed between 2026-09-14 14:19 UTC and 2026-09-14 16:46 UTC may need a replay.
  • Subscribe to SparkPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 4

  1. investigating

    Health score and Cohort data is delayed.

    provider

  2. identified

    We know what has caused the data delay and are working to get the data posted.

    provider

  3. monitoring

    Data is reprocessed and loads are completing. Full data recovery expected in the next 30 minutes.

    provider

  4. resolved

    The data has all been posted. We apologize for the delay.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5e214c4732

Is SparkPost still down?

No, this incident was resolved 2026-09-14 16:46 UTC. For SparkPost's live state, see https://down.guide/sparkpost.

How long did it last?

2h 27m, from 2026-09-14 14:19 UTC to 2026-09-14 16:46 UTC, by the times SparkPost posted.

What was affected?

SparkPost named SparkPost Application - USA, SparkPost Application - EUROPE in eu, us.

What caused it?

SparkPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.