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SparkPost

Increased error rates and latency from our APIs

Degraded Lasted 2h 29m · started · SparkPost's page

Level
confirmed
Worst impact
Degraded
Components
Metrics API - USA, Transmissions API - USA, Events API - USA, SparkPost Application - USA, SMTP API - USA, Sending Domains API - USA, Suppression List API - USA, Blocklist API - USA, Alerts API - USA
Regions
us
Down Index
26of 100

What to do

  • Check whether you use SparkPost Metrics API - USA, Transmissions API - USA, Events API - USA, SparkPost Application - USA and 5 more in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 29m it lasted.

    Anything that failed between 2025-12-10 03:40 UTC and 2025-12-10 06:09 UTC may need a replay.
  • Subscribe to SparkPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 3

  1. investigating

    We are looking into increased error rates and high latency across our APIs. This could be related to a third party outage.

    provider

  2. monitoring

    One of our third party providers is experiencing increased latency. This is causing a very small amount of the traffic hitting our APIs to error or have high latency. We are monitoring to ensure the latency and error rates don't increase while waiting for their team to resolve the issue.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-5f1460e992

Is SparkPost still down?

No, this incident was resolved 2025-12-10 06:09 UTC. For SparkPost's live state, see https://down.guide/sparkpost.

How long did it last?

2h 29m, from 2025-12-10 03:40 UTC to 2025-12-10 06:09 UTC, by the times SparkPost posted.

What was affected?

SparkPost named Metrics API - USA, Transmissions API - USA, Events API - USA, SparkPost Application - USA and 5 more in us.

What caused it?

SparkPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.