Data Process is delayed for Sparkpost US - EU

What to do

• Check whether you use SparkPost Metrics API - USA, Events API - USA, SparkPost Application - USA, SparkPost Application - EUROPE and 2 more in eu, us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 8m it lasted.

  Anything that failed between 2025-12-08 02:24 UTC and 2025-12-08 05:33 UTC may need a replay.

• Subscribe to SparkPost's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 5

1. investigatingDec 8, 2025, 2:24 AM UTC

   Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

   provider

2. identifiedDec 8, 2025, 3:21 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedDec 8, 2025, 4:26 AM UTC

   We have been able to catch up all data from the 5th and are working on the 6th now.

   provider

4. identifiedDec 8, 2025, 4:51 AM UTC

   We are continuing to work on a fix for this issue.

   provider

5. resolvedDec 8, 2025, 5:33 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.