# Data Process is delayed for Sparkpost US - EU

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 3h 8m
- started 2025-12-08 02:24 UTC
- Metrics API - USA, Events API - USA, SparkPost Application - USA +3
- eu, us
- id: DWN-79e0829ea9
- Official page: https://stspg.io/t8cxtd0wh9g8

## Updates from SparkPost
### 2025-12-08 02:24 UTC: investigating
Our data processing services are running behind; some customers may see a delay of data available via the:
- SparkPost App (webUI): Signals Reports
- Events API
- Metrics API
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

### 2025-12-08 03:21 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-12-08 04:26 UTC: identified
We have been able to catch up all data from the 5th and are working on the 6th now.

### 2025-12-08 04:51 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-12-08 05:33 UTC: resolved
This incident has been resolved.

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