# Longer than expected delays

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 2h
- started 2025-12-11 16:34 UTC
- SMTP Delivery - USA, SMTP Delivery - EUROPE
- eu, us
- id: DWN-7d4ffb92ae
- Official page: https://stspg.io/2mn2xq6v3ccp

## Updates from SparkPost
### 2025-12-11 16:34 UTC: investigating
Messages that have failed initial delivery and are in a delayed state are taking longer than expected to resend. Only messages injected via SMTP and in a delayed state are effected.

### 2025-12-11 16:57 UTC: identified
The issue has been identified and the fix has been deployed.

### 2025-12-11 17:00 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-12-11 18:34 UTC: resolved
This incident has been resolved.

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