- Level
- confirmed
- Worst impact
- Degraded
- Components
- Metrics API - USA, SparkPost Application - USA, SparkPost Application - EUROPE, Metrics API - EUROPE
- Regions
- eu, us
What to do
Check whether you use SparkPost Metrics API - USA, SparkPost Application - USA, SparkPost Application - EUROPE, Metrics API - EUROPE in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 7m it lasted.
Anything that failed between 2025-12-05 19:16 UTC and 2025-12-05 22:23 UTC may need a replay.Subscribe to SparkPost's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from SparkPost 4
- investigating
Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- identified
Metrics API is fully caught up. We are continuing work to restore full data availability in the UI.
provider
- resolved
The incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-83bd257e26
Is SparkPost still down?
No, this incident was resolved 2025-12-05 22:23 UTC. For SparkPost's live state, see https://down.guide/sparkpost.
How long did it last?
3h 7m, from 2025-12-05 19:16 UTC to 2025-12-05 22:23 UTC, by the times SparkPost posted.
What was affected?
SparkPost named Metrics API - USA, SparkPost Application - USA, SparkPost Application - EUROPE, Metrics API - EUROPE in eu, us.
What caused it?
SparkPost hasn't published a root cause. If it does, it shows here.
Where does this come from?
SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.