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SparkPost

Microsoft Mail Delivery Delays and Temporary Rejections

Degraded Lasted 23h 43m · started · SparkPost's page

Level
confirmed
Worst impact
Degraded
Components
Mailbox Provider Service Interruption
Down Index
24of 100

What to do

  • Check whether you use SparkPost Mailbox Provider Service Interruption. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 23h 43m it lasted.

    Anything that failed between 2026-02-26 17:55 UTC and 2026-02-27 17:38 UTC may need a replay.
  • Subscribe to SparkPost's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=sparkpost works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from SparkPost 2

  1. monitoring

    We are currently seeing elevated temporary rejection rates for email delivered to Outlook.com, Hotmail, and other Microsoft-hosted addresses. Microsoft has acknowledged the issue and is actively investigating. This is a industry-wide issue and not isolated to any specific account. We will continue to monitor and update this page as we receive more information. Next update: When Microsoft posts a resolution or Bird observes delivery rates normalizing

    provider

  2. resolved

    Microsoft has confirmed that they made additional changes the night of Thursday, Feb 26th that should have remediated most IP rate limiting and rejection issues. If you are still seeing impacts, please reach out via your normal support channels and our team can investigate and escalate with Microsoft.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-add2569d9e

Is SparkPost still down?

No, this incident was resolved 2026-02-27 17:38 UTC. For SparkPost's live state, see https://down.guide/sparkpost.

How long did it last?

23h 43m, from 2026-02-26 17:55 UTC to 2026-02-27 17:38 UTC, by the times SparkPost posted.

What was affected?

SparkPost named Mailbox Provider Service Interruption.

What caused it?

SparkPost hasn't published a root cause. If it does, it shows here.

Where does this come from?

SparkPost's official status page, https://status.sparkpost.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.