# Webhook delays for some SparkPost customers (US hosted only)

- Provider: [SparkPost](https://down.guide/sparkpost)
- Level: confirmed
- Impact: Degraded
- lasted 2h 27m
- started 2025-11-20 15:56 UTC
- Event Webhooks - USA
- eu, us
- id: DWN-b2abb5a232
- Official page: https://stspg.io/crrdylxf0z65

## Updates from SparkPost
### 2025-11-20 15:56 UTC: investigating
Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.
Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

### 2025-11-20 16:12 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-11-20 17:16 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-11-20 18:23 UTC: resolved
This issue has been resolved. We apologize for any inconvenience it may have cause.

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